Legal

Terms of Use

Last updated: July 1, 2026

1. Acceptance of Terms

By accessing sayhelloclinic.com (the "Site") or using the SayHelloClinic.com application (the "App", together the "Service"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Service.

2. The Service

SayHelloClinic.com, operated by BuzzMinter LLC, is a consultation conversion desk for clinics: it provides conversion pages, multichannel inquiry capture (LINE, WhatsApp, Instagram, Facebook Messenger, TikTok and web), inquiry qualification and routing, consultation booking with Google Calendar, confirmations, reminders and follow-ups, and a front-desk CRM and reporting. By connecting a channel, you authorize SayHello to receive and send messages and to manage bookings on your behalf, within the scopes you grant.

3. Not Medical Software or Advice

SayHello is an operational and commercial front-desk tool. It is notan electronic medical record (EMR), patient record system, diagnostic tool, or source of medical advice. The clinic remains solely responsible for all medical care, advice, diagnosis and treatment, and for complying with all healthcare, advertising and data-protection regulations applicable to it. Content sent to patients through the Service is the clinic's responsibility.

4. Customer Responsibilities and Consent

As the data controller for its patients, the clinic is responsible for having a lawful basis and obtaining any consent required to contact patients on the channels it connects, for honoring opt-outs, and for the accuracy and lawfulness of the content and offers it sends. You agree to keep sensitive clinical detail out of the Service.

5. Intellectual Property

All content on the Site and within the App — including text, graphics, logos, and code — is the property of BuzzMinter LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Acceptable Use

You agree not to use the Service for any unlawful purpose, to send spam or content that violates a channel's rules, to transmit harmful or disruptive content, to attempt to gain unauthorized access to the Service or its infrastructure, or to interfere with its proper functioning.

7. Third-Party Platforms

The Service integrates with third-party platforms including LINE, Meta (WhatsApp Business, Instagram, Facebook Messenger), TikTok and Google. Your use of these integrations is also subject to those platforms' own terms (for example, WhatsApp Business messaging and template policies). You are responsible for ensuring your use complies with them. SayHello is not liable for actions taken by third-party platforms against your account, including message restrictions, template rejections, or account suspension.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. BuzzMinter LLC does not warrant that the Service will be uninterrupted, error-free, or free of harmful components, nor does it guarantee any specific number of inquiries, bookings or business outcomes.

9. Limitation of Liability

To the fullest extent permitted by law, BuzzMinter LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes your acceptance of the revised Terms.

12. Contact

Questions about these Terms? Contact us at:
BuzzMinter LLC (operator of SayHelloClinic.com) — 8 The Green #21902, Dover, Delaware 19901, USA
desk@sayhelloclinic.com